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Privacy Policy


Last updated: 08/04/2026
Maison Twenty Seven values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.maisontwentyseven.com and when you make an enquiry or booking with us online.


By using our Site or submitting your details, you agree to the practices described below.


1. Information We Collect
a. Information You Provide Directly
When you contact us, make a booking, or fill out a form, we may collect:

  • Name

  • Email address

  • Phone number

  • Booking details (service type, preferred date/time, notes, etc.)

  • Payment details (if deposits or fees are taken online — processed securely via Wix or third-party payment providers)

b. Automatically Collected Information
When you visit our Site, Wix automatically collects certain information such as:

  • IP address

  • Browser type and device information

  • Pages viewed, time spent on the Site, and referring URL

  • Approximate location (city/country level)

This helps us understand how visitors use our Site and improve the overall experience.
c. Cookies and Analytics
Our Site uses cookies and similar technologies to operate properly and enhance performance.
We may also use analytics tools (such as Wix Analytics or Google Analytics) to understand visitor behaviour and improve our services.
You can control cookie preferences through your browser settings at any time.


2. How We Use Your Information
We use your personal data to:

  • Process and manage your booking or enquiry

  • Communicate with you regarding your appointment

  • Send reminders or updates about your booking

  • Improve our Site, services, and user experience

  • Comply with legal or regulatory requirements

  • Send marketing or promotional updates (only if you have opted in)

  • We do not sell or rent your personal data to third parties.

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3. Sharing Your Information
We may share limited personal data with:

  • Wix.com Ltd. (our website host and booking platform provider)

  • Payment processors (if you pay deposits or fees online)

  • Email or communication tools used for booking confirmations and reminders

  • Analytics providers (e.g. Google Analytics, Meta) to track website performance

These partners only use your data as necessary to provide their services securely.


4. Marketing & Communication
If you sign up to receive updates, we may send occasional emails about our services, availability, or special announcements.
You can unsubscribe at any time by clicking “unsubscribe” in any email or by contacting us at [insert contact email].


5. Data Storage & Security
Our Site is hosted by Wix.com, which provides secure servers and data storage in compliance with GDPR and other data protection laws.
Wix may store your data on servers located in multiple regions (including the EU, Israel, and the USA) under approved safeguards.
Any payment information (if applicable) is encrypted and processed securely through Wix Payments or an integrated third-party provider. Maison Twenty Seven does not access or store full payment details.


6. Cookies
Our Site uses cookies for:

  • Essential functionality (e.g., managing bookings and forms)

  • Analytics and performance tracking

  • Improving user experience

  • You can learn more about how Wix uses cookies here: Wix Cookie Policy


7. Your Rights
Under UK and EU data protection law, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to or restrict certain types of processing

To make a data request, please contact us at [insert contact email].


8. Data Retention
We retain your personal data only for as long as necessary to provide our services and meet legal, accounting, or operational requirements.


9. Third-Party Links
Our Site may contain links to third-party websites (e.g., social media or partners). We are not responsible for their privacy practices and encourage you to review their own privacy policies.


10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will appear on this page with an updated revision date.


11. Contact Us
If you have any questions, concerns, or data requests, please contact us at:
Maison Twenty Seven
Email: info@maisontwentyseven.com
Address: Stewart house, Royal Court, Macclesfield. SK11 7AE.

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